Our Guarantee

Unless otherwise indicated, all Second City Prime Steak & Seafood Company products come vacuum sealed and frozen and are guaranteed in your freezer (at 0°F) from 6 months to one year, depending on the product. 

In order to ensure that your product maintains our high standards of quality, be sure to follow the instructions below:

Upon Delivery of a Shipped Product: Your Second City Prime Steak & Seafood Company product will arrive frozen in an insulated shipping container with dry ice and/or gel pack. Put your products in the freezer immediately upon receipt if not intending to use the same day.

If your product is a Second City Prime "never-frozen" roast, be sure to refrigerate and use within 3 days, or place immediately in your freezer.

Second City Prime Steak & Seafood Free Midwest + most the East coast Delivery: We now ship free for the entire Midwest and most of the East Coast with either next-day, two-day or three-day free ground shipping if available. Free shipping only applies on orders over $100. For orders under $100 a $14.99 fee will apply for all orders within the Midwest and East Coast. Upon receipt of your delivery, please be sure to place your products in a freezer or refrigerator immediately. 

FREEZER GUARANTEE:

Up to 12 months: all Second City Prime and Wagyu Beef, Berkshire and Iberico Pork, American Domestic Lamb and Wild Caught Seafood.