Terms And Conditions

Copyright and Trademark Notice

"Second City Prime Steak & Seafood, Co.", "Second City Prime Steak", "Bringing the Chop House to Your House," and related service names, design marks, and slogans, are registered trademarks of Second City Prime Steak & Seafood, Co. and may not be used without permission. 

Unless otherwise noted, all Content is protected as copyrights, trademarks, service marks, trade names or other intellectual property owned, controlled or licensed by Second City Prime Steak & Seafood, Co. or by third parties who have licensed their intellectual property to Second City Prime Steak & Seafood Co. and is protected by U.S. and international intellectual property laws and treaty provisions. Unauthorized duplication is a violation of law. No rights in any Content, including any trademark, service mark, or trade name, are granted to you in connection with your use of this Site. 

Second City Prime Steak & Seafood, Co. and its affiliates and licensors expressly reserve all intellectual property rights in all Content. 

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Second City Prime Steak & Seafood Co.., Copyright ©, ALL RIGHTS RESERVED. 

You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Limitation of Liability & Other Conditions

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Second City Prime Steak & Seafood Co. reserves the right to make changes to this site and these conditions at any time.

Multiple Product Orders

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available. You will only be charged for products contained in a given shipment. The entirety of shipping charges will be applied to the first product(s) shipped on a multiple shipment order.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Second City Prime Steak & Seafood Co. reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.


We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will notify you.

Second City Prime Steak & Seafood Co. may, at its own discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by the same Second City Prime Steak & Seafood Co. account, the same credit card, and/or orders that use the same billing and/or shipping address. 

In the event we make a change to any order, we will notify you.

Out-of-Stock Products

We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Returns


For products listed as Backordered or Out-of-Stock, please feel free to contact us at (630) 854-6924 for information on when we expect new inventory.

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.

Shipping Policy

Shipping Time: Most orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

For any questions regarding shipping, please contact us at (630) 854-6924.

Shopping Cart Help

This online store is powered by Shopify. The Shopify solution provides the means to power this Second City Prime Steak & Seafood Co. but is in no way responsible for the activities/content found within. All content found on this site; including products, web copy, promotions etc., is the sole property of Second City Prime Steak & Seafood Co. and has no direct ties to Shopify as a company. If you have any questions about what appears inside this store, please contact us directly from our contact us page.

Taxes

Our store charges applicable sales tax for orders delivered to addresses within Illinois. For orders shipped to other states, the purchaser is solely responsible for any sales taxes and/or other taxes that may apply.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Second City Prime Steak & Seafood Co. shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Second City Prime Steak & Seafood Co. shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Second City Prime Steak & Seafood Co. will issue a refund to your card in the amount of the incorrect price